good customer service

Good customer service has to be the outcome from your customer serviced training.

What makes great customer service?

Well this is the page where you get to share your experiences of great customer service to help raise the bar.

We really want to hear your experiences, and would welcome your contribution. If you have enjoyed the site, and we know from the feedback that lots of you do, why not help our other visitors with sharing your experiences. It's really easy to do, just fill in the form below, and when we approve it, it will go live on the site.

Share your thoughts on good customer service

What makes good customer service? Do you have an example to share or an opinion to voice?

What Other Visitors Have Said

Really Good Customer Service Not rated yet
We're all quick to moan about poor customer service so I have to share a simple kindness that made a difference.

We were taking a break in December,...

Hospital Customer Service Not rated yet
I've just had an unexpected stay in a hospital and I've seen the best and the worst of customer or patient care in the NHS.

In the admissions ward, the ...

Air China and Japan Earthquake Not rated yet
I left Tokyo right after the Earthquake on my flight with Air China, and they were really accommodating with all the schedule changes.

When the Great ...

Creating a relationship Not rated yet
I teach yoga, have been doing so since 1998 full time. When I started teaching, yoga was just beginning to become popular. My classes were full. I continue ...

The extra mile Not rated yet
Montpelier, Virginia USA. You often hear that the US has the best customer service in the world, in my experience like everywhere else it's pretty mixed....

Felt like I was spending thousands of pounds. Not rated yet
I have just been a bit overwhelmed by the customer service I received at the apple store. Firstly, I hate places like that, full of beautiful bright young ...

The best hospitality Not rated yet
We've just returned from an amazing trip, and have received some of the best and worst customer service ever.

Let's stick to the positives. Our holiday ...

It's simple really - just take responsibility Not rated yet
I work in customer service, in a call centre actually so when people want to complain (and being a Supervisor) I've heard it all, you have to somehow appease ...