If you're involved in retail, you'll know that operationally it can be a challenge to fill shelves, tidy the store, check prices, while helping customers.
It's easy for the tasks to take preference, especially in a busy store.
And just when you are in the middle of something, a customer asks for help!
This short video gives some really good effective ideas for helping the customer. It also shows them putting the techniques into practice - a great video to show to get people to think about how they can help their customers.