Customer Service Training Newsletter

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Several of you have contacted us asking for a newsletter keeping you up to date when extra pages are added to or when we have an opinion on something topical and customer service or training related.

So we are pleased to respond, and bring you Deliver.

After all to deliver great customer service you have to deliver inspirational training.

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If you enjoy the content of Customer Service Training Helper, please spread the word, and let your colleagues know about our site. It's packed with ideas to help you deliver great customer service training so that your people can achieve even better customer service for your organization.

We want you to be successful in your training because customer service matters. It's not the organization that pays the wages, it's the customers!

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Customer Service Training News

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More Customer Service Training Tips

Tell us your training challenges - our agony aunt is here to help

Putting together a business case for training

Preparing for a training session

Get your training off to a good start

Using roleplay and simulations to help learning

Learning Styles

Developing Competence

Overcoming resistance to your training messages

What makes exceptional customer service training?

What does it take to be a good trainer?

Taking notes on a flipchart

Motivational Music

How to use customer service quotes in your training