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Bad customer service

A bad customer service experience can be a great way of making your customer service training real and relevant.

Which is why we've created this page for you to upload your poor customer service experiences. So go on vent, other people can learn from them your experiences, just don't name any company...we don't want to be sued.

If you like this site, have benefitted from any of the customer service training material which is here for you to use, or its tips and ideas on running your training sessions then why not pay it forward by submitting your experience.

And if you've had a good customer sevice experience then there is a page for you here as well.

Bad Customer Service Experience

Have you had a bad customer experience which other people can learn from? Share it here.

Enter Your Title

What Other Visitors Have Said

Click below to see contributions from other visitors to this page...

Don't take it personally  Not rated yet
I was working as a Secretary for a Government Education Department. The other Secretary in the office was the Customer Service Director's assistant.

I ...

Their hold music says it all  Not rated yet
I've just received a phonecall from a well known global credit card provider, immediately asking me for personal information.

Now with identity fraud ...

Bad Customer Service Online  Not rated yet
I purchased a product online which had a 90 day guarantee. If I did not like it for any reason at all, I could return it.

Well, I did not like it after ...

Customer service from a faulty airport purchase.  Not rated yet
I was traveling through an Airport and saw a nice net book that had a great price compared to others. I believe it was a promo sale or something.

Me ...

We're also interested to hear what you think makes great customer service training, and you can tell us here.

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