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Phonetic Alphabet

The phonetic alphabet will show your customers that you want to get it right for them



It shows that you

  • pay attention to detail

  • know your stuff and are professional ( I have heard someone say "n for knickers" )

    You'll find that you will minimise mistakes, which is good for business, good for customers and good for cash flow.

    Training Ideas In training sessions, spell out instructions such as Bravo Romeo Echo Alpha Kilo.

    Get people to learn to spell their own names, where they live, their favourite holiday destination. Make these exercises fun and pacy.

    A Alpha

    B Bravo

    C Charlie

    D Delta

    E Echo

    F Foxtrot

    G Golf

    H Hotel

    I India / Indigo

    J Juliet

    K Kilo

    L Lima

    M Mike

    N November

    O Oscar

    P Papa

    Q Quebec

    R Romeo

    S Sierra

    T Tango

    U Uniform

    V Victor

    W Whisky

    X X-Ray

    Y Yankee

    Z Zulu

    returm to look for other customer service training material

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