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Phonetic Alphabet

girl with headset

The phonetic alphabet will show your customers that you

want to get it right for them

pay attention to detail

know your stuff and are professional ( I have heard someone say "n for knickers" )

You'll find that you will minimise mistakes, which is good for business, good for customers and good for cash flow.

Training Ideas In training sessions, spell out instructions such as Bravo Romeo Echo Alpha Kilo.

Get people to learn to spell their own names, where they live, their favourite holiday destination. Make these exercises fun and pacy.

phonetic alphabet

A Alpha

B Bravo

C Charlie

D Delta

E Echo

F Foxtrot

G Golf

H Hotel

I India

J Juliet

K Kilo

L Lima

M Mike

N November

O Oscar

P Papa

Q Quebec

R Romeo

S Sierra

T Tango

U Uniform

V Victor

W Whisky

X X-Ray

Y Yankee

Z Zulu

returm to look for other customer service training material

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