Remember not everyone loves games, so choose them carefully and don't overdo them. For more information about people's preference, have a look at our page on Learning Styles.
Having said that we're building a resource for you, which is a useful addition in the trainer's toolbox, so that you always have something to hand when you need them.
The ideas here are quite generic, because we know our visitors come from a wide range of industries; from healthcare to hospitality. Develop and customise them, so that they are more relevant to your organization or business.
Where possible, we'll let you know whether the activities are suitable for those who deal with customers face to face or by telephone.
Make the training fun, but don't forget the important stuff - the learning.