Ice breakers are a useful way of getting people to relax and participate in the training session they will be participating in.
This exercise can be quick and fun and can bring out the unusual for some people (hobbies, unknown interests) which can be both funny and revealing. A fun and simple way to open a session.
Jul 24, 16 07:11 AM
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Jul 11, 16 12:03 PM
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Jul 11, 16 09:18 AM
The Phonetic Alphabet helps Ensure Accuracy when Dealing with Customers over the Telephone