Customer service training energiser
Customer service training energiser
These are particularly useful to get people moving if they have been sitting for a while,or discussion has become heavy ( as sometimes happens when there is resistance )
They are also great for customer service training because they don't need much preparation.
Fruit salad
You'll need a good sized space, with a circle of chairs one less than the group, with you standing.
This is a version of musical chairs, and you have some really competitive people, so give some groundrules, such as stay safe, and comply with whatever, health and safety legislation you will need to adhere to.
That said, it's fun exercise which can be run at any time,with no preparation.
Give every one a name of one of three fruits, say apples, oranges, pineapples.
You then start by shouting out one of the fruits - e.g. apples. Everyone who is an apple (and you )then have to find a chair.
Who ever is left over at the end, then shouts out another fruit.
You can get everyone moving by shouting fruit salad then everyone has to move.
Look here for icebreakers for your customer service training
Here are some useful icebreakers, to enable people to relax and focus on their learning.
Looking for customer service training material
Ideas for your customer service training sessions.
Training tips for customer service trainers and managers
Great advice for making your training event as successful as possible. Peace of mind on a page!
Return from customer service training energisers to the customer service training helper home page

|