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   <title>Customer Service Training Blog</title>
   <link>http://www.customer-service-training-helper.com/customer-service-training-blog.html</link>
   <description>The customer service training Blog keeps you uptodate with all changes to customer-service-helper.com. Keep up to date when new information is added to the website.</description>
   <language>en-us</language>
   <category domain = "http://www.customer-service-training-helper.com/customer-service-training-blog.html#">customer service training</category>
   <pubDate>Sat, 06 Mar 2010 18:04:02 GMT</pubDate>
   <lastBuildDate>Sat, 06 Mar 2010 18:04:02 GMT</lastBuildDate>
   <copyright>customer-service-training-helper.com</copyright>
   <item>
    <title>Customer service from a faulty airport purchase.</title>
    <link>http://www.customer-service-training-helper.com/customer-service-from-a-faulty-airport-purchase.html</link>
    <description>I was traveling through an Airport and saw a nice net book that had a great price compared to others. I believe it was a promo sale or something.   Me</description>
    <pubDate>Sat, 06 Mar 2010 18:04:00 GMT</pubDate>
   </item>
   <item>
    <title>Customer Service Training Tips Good Customer Service</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-tips-good-customer-service.html</link>
    <description>Customer Service Training Tips Good Customer Service has to be the outcome you are aiming for from your customer service training</description>
    <pubDate>Sat, 06 Mar 2010 11:55:28 GMT</pubDate>
   </item>
   <item>
    <title>Bad Customer Service</title>
    <link>http://www.customer-service-training-helper.com/bad-customer-service.html</link>
    <description>bad customer service experiences can be a great way of making your customer service training real.</description>
    <pubDate>Sat, 06 Mar 2010 02:38:57 GMT</pubDate>
   </item>
   <item>
    <title>training activity good impressions</title>
    <link>http://www.customer-service-training-helper.com/training-activity-good-impressions.html</link>
    <description>A customer care training activity good impressions;  to help demonstrate the importance of appearance and good impressions when dealing with customers</description>
    <pubDate>Thu, 04 Mar 2010 12:37:54 GMT</pubDate>
   </item>
   <item>
    <title>customer segmentation</title>
    <link>http://www.customer-service-training-helper.com/customer-segmentation.html</link>
    <description>Use customer segmentation to inform the content of your customer service training. Useful example of how customer segmentation could help in hotel&#39;s customer service training</description>
    <pubDate>Sat, 27 Feb 2010 08:53:50 GMT</pubDate>
   </item>
   <item>
    <title>Customer Service Training Activities</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-activities.html</link>
    <description>Customer service training activities to assist you with the design of your customer service training</description>
    <pubDate>Fri, 26 Feb 2010 20:28:10 GMT</pubDate>
   </item>
   <item>
    <title>Free customer service training material</title>
    <link>http://www.customer-service-training-helper.com/free-customer-service-training-material.html</link>
    <description>Free customer service training material, ideas and tips from customer service training helper</description>
    <pubDate>Tue, 16 Feb 2010 21:28:10 GMT</pubDate>
   </item>
   <item>
    <title>motivational music</title>
    <link>http://www.customer-service-training-helper.com/motivational-music.html</link>
    <description>Some of our favourite motivational music to ensure your customer service trainingg feels good</description>
    <pubDate>Wed, 25 Nov 2009 15:27:05 GMT</pubDate>
   </item>
   <item>
    <title>Customer Service Training tips,Ideas and Material for Trainers and Managers</title>
    <link>http://www.customer-service-training-helper.com/index.html</link>
    <description>A useful resource for all those planning and delivering customer service training</description>
    <pubDate>Mon, 12 Oct 2009 16:32:01 GMT</pubDate>
   </item>
   <item>
    <title>quotes about learning</title>
    <link>http://www.customer-service-training-helper.com/quotes-about-learning.html</link>
    <description>Useful quotes about learning to help you with your training material. These quotes about learning are useful for any training or teaching.</description>
    <pubDate>Sat, 10 Oct 2009 11:52:38 GMT</pubDate>
   </item>
   <item>
    <title>icebreaker games to get your training started</title>
    <link>http://www.customer-service-training-helper.com/icebreaker-games.html</link>
    <description>Here is another in our series of free icebreaker games, to help you start your training effectively.</description>
    <pubDate>Tue, 28 Jul 2009 09:49:13 GMT</pubDate>
   </item>
   <item>
    <title>Ice breaker games to help start your training</title>
    <link>http://www.customer-service-training-helper.com/ice-breaker-games.html</link>
    <description>Free ice breaker games to help your customer service training event start positively</description>
    <pubDate>Tue, 28 Jul 2009 09:23:55 GMT</pubDate>
   </item>
   <item>
    <title>dealing with difficult customers</title>
    <link>http://www.customer-service-training-helper.com/dealing-with-difficult-customers.html</link>
    <description>dealing with difficult customers, tips and ideas for your customer service training</description>
    <pubDate>Thu, 05 Feb 2009 10:15:48 GMT</pubDate>
   </item>
   <item>
    <title>Customer Service Training Icebreaker</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-icebreaker.html</link>
    <description>Customer Service Training Icebreaker - looking for free icebreakers to use in your training sessions. Can be used for any training but really useful for customer service training</description>
    <pubDate>Tue, 02 Dec 2008 10:31:10 GMT</pubDate>
   </item>
   <item>
    <title>customer service training books</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-books.html</link>
    <description>Looking for customer service training books, check out our books store for books and dvds to improve your customer service</description>
    <pubDate>Mon, 17 Nov 2008 22:35:37 GMT</pubDate>
   </item>
   <item>
    <title>customer service training tips preparation</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-tips-preparation.html</link>
    <description>Customer Service Training Tips Preparation - preparing for a successful customer service training session</description>
    <pubDate>Mon, 17 Nov 2008 19:52:11 GMT</pubDate>
   </item>
   <item>
    <title>learning quotes</title>
    <link>http://www.customer-service-training-helper.com/learning-quotes.html</link>
    <description>Inspirational learning quotes for anyone involved in training and development</description>
    <pubDate>Sun, 19 Oct 2008 17:50:31 GMT</pubDate>
   </item>
   <item>
    <title>exceptional customer service training</title>
    <link>http://www.customer-service-training-helper.com/exceptional-customer-service-training.html</link>
    <description>Use this page to find and / or showcase examples of exceptional customer service training which you have been part of. Or share an opinion of what makes customer service training great.</description>
    <pubDate>Wed, 01 Oct 2008 15:18:32 GMT</pubDate>
   </item>
   <item>
    <title>Customer Service Training Newsletter</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-newsletter.html</link>
    <description>Subscribe to deliver the customer service training newsletter from customer-service-training-helper.com</description>
    <pubDate>Mon, 29 Sep 2008 19:53:16 GMT</pubDate>
   </item>
   <item>
    <title>Overcoming resistance in training</title>
    <link>http://www.customer-service-training-helper.com/overcoming-resistance.html</link>
    <description>Useful training tips on overcoming resistance from participants during your customer service training sessions</description>
    <pubDate>Sun, 28 Sep 2008 22:09:15 GMT</pubDate>
   </item>
   <item>
    <title>related links</title>
    <link>http://www.customer-service-training-helper.com/related-links.html</link>
    <description>Links to other training, coaching or development organisations that we like and rate.</description>
    <pubDate>Sun, 28 Sep 2008 17:23:34 GMT</pubDate>
   </item>
   <item>
    <title>Privacy Policy</title>
    <link>http://www.customer-service-training-helper.com/privacy-policy.html</link>
    <description>Privacy Policy for customer-service-training-helper.com</description>
    <pubDate>Sun, 28 Sep 2008 10:41:55 GMT</pubDate>
   </item>
   <item>
    <title>Training Exercise Customer Focus</title>
    <link>http://www.customer-service-training-helper.com/training-exercise-customer-focus.html</link>
    <description>Training Exercise Customer Focus will help develop the behavio(u)rs associated with great customer care and exceptional customer service</description>
    <pubDate>Tue, 29 Jul 2008 14:45:11 GMT</pubDate>
   </item>
   <item>
    <title>customer focus</title>
    <link>http://www.customer-service-training-helper.com/customer-focus.html</link>
    <description>The customer focus competency can help inform your customer service training by developing behaviors which focus on your customers</description>
    <pubDate>Tue, 29 Jul 2008 14:21:44 GMT</pubDate>
   </item>
   <item>
    <title>good customer service</title>
    <link>http://www.customer-service-training-helper.com/good-customer-service.html</link>
    <description>How can your customer service training deliver good customer servuce? The essence of good customer service for any business.</description>
    <pubDate>Sun, 06 Jul 2008 11:31:16 GMT</pubDate>
   </item>
   <item>
    <title>call center customer service training </title>
    <link>http://www.customer-service-training-helper.com/call-center-customer-service-training.html</link>
    <description>overview of good practice in call center customer service training, in terms of attitudinal, skills based, and systems training, and the challenges of taking people off the phones</description>
    <pubDate>Sat, 05 Jul 2008 11:14:59 GMT</pubDate>
   </item>
   <item>
    <title>Telephone Skills</title>
    <link>http://www.customer-service-training-helper.com/telephone-skills.html</link>
    <description>Telephone skills training is a valuable part of customer service training for call center agents, find out what telephone skills are required for good call handling skills</description>
    <pubDate>Sat, 05 Jul 2008 11:11:10 GMT</pubDate>
   </item>
   <item>
    <title>telephone manners</title>
    <link>http://www.customer-service-training-helper.com/telephone-manners.html</link>
    <description>How are telephone manners important in today&#39;s customer service. Consider this when putting together your customer service training</description>
    <pubDate>Tue, 17 Jun 2008 19:14:08 GMT</pubDate>
   </item>
   <item>
    <title>Site Map</title>
    <link>http://www.customer-service-training-helper.com/site-map.html</link>
    <description>Customer Service Training Helper Site Map, find any page to do with customer service training from here</description>
    <pubDate>Mon, 19 May 2008 08:26:20 GMT</pubDate>
   </item>
   <item>
    <title>ice breaker activities</title>
    <link>http://www.customer-service-training-helper.com/ice-breaker-activities.html</link>
    <description>Great ice breaker activities to help  your training sessions start positively</description>
    <pubDate>Sat, 19 Apr 2008 13:14:52 GMT</pubDate>
   </item>
   <item>
    <title>customer service training icebreakers</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-icebreakers.html</link>
    <description>Useful customer service training icebreakers to help participants relax and open up at the beginning of a training session</description>
    <pubDate>Sat, 19 Apr 2008 10:40:09 GMT</pubDate>
   </item>
   <item>
    <title>meeting icebreakers</title>
    <link>http://www.customer-service-training-helper.com/meeting-icebreakers.html</link>
    <description>meeting icebreakers - make your customer service training meetings start with participation and energy.</description>
    <pubDate>Sat, 19 Apr 2008 10:28:43 GMT</pubDate>
   </item>
   <item>
    <title>customer service training what should it include?</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training.html</link>
    <description>customer service training, detailed explanation of what your customer service training should include</description>
    <pubDate>Thu, 10 Apr 2008 17:20:29 GMT</pubDate>
   </item>
   <item>
    <title>customer service training games, </title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-games.html</link>
    <description>customer service training games to help energise, or break the ice during your training sessions</description>
    <pubDate>Fri, 29 Feb 2008 09:50:09 GMT</pubDate>
   </item>
   <item>
    <title>Customer service training energiser</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-energiser.html</link>
    <description>Customer service training energiser to energise participants, and get energy back in the room.</description>
    <pubDate>Fri, 29 Feb 2008 09:37:08 GMT</pubDate>
   </item>
   <item>
    <title>Customer Service Training Business Case</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-business-case.html</link>
    <description>info on putting together a Customer Service Training Business Case</description>
    <pubDate>Tue, 26 Feb 2008 08:55:23 GMT</pubDate>
   </item>
   <item>
    <title>Customer Service Training Material,  training material</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-material.html</link>
    <description>Useful Customer Service Training Material to help you build your training sessions</description>
    <pubDate>Sat, 23 Feb 2008 10:57:37 GMT</pubDate>
   </item>
   <item>
    <title>training activities</title>
    <link>http://www.customer-service-training-helper.com/training-activities.html</link>
    <description>Use training activities related to customer service, these are being added to regularly, so it&#39;s worth checking back.</description>
    <pubDate>Thu, 21 Feb 2008 10:53:35 GMT</pubDate>
   </item>
   <item>
    <title>Customer Service Training Tip</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-tip.html</link>
    <description>Customer Service Training Tip to help you plan confident and useful customer service training sessions</description>
    <pubDate>Tue, 19 Feb 2008 21:46:07 GMT</pubDate>
   </item>
   <item>
    <title>customer service training quotes</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-quotes.html</link>
    <description>customer service training quotes to get you thinking, useful resource for putting on walls, emails, course notes etc</description>
    <pubDate>Tue, 19 Feb 2008 21:42:00 GMT</pubDate>
   </item>
   <item>
    <title>Customer Service Training Tips Roleplays in Training</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-tips-roleplays.html</link>
    <description>Customer service training tips roleplays can really add learning, enery and fun to your sessions, here&#39;s how.</description>
    <pubDate>Thu, 14 Feb 2008 16:56:11 GMT</pubDate>
   </item>
   <item>
    <title>Customer Service Training Tips Opening a training session</title>
    <link>http://www.customer-service-training-helper.com/customer-service-training-tips-opening.html</link>
    <description>Customer Service Training Tips Opening a training session to get the best possible start</description>
    <pubDate>Thu, 14 Feb 2008 16:49:56 GMT</pubDate>
   </item>
   <item>
    <title>phonetic alphabet</title>
    <link>http://www.customer-service-training-helper.com/phonetic-alphabet.html</link>
    <description>phonetic alphabet</description>
    <pubDate>Thu, 14 Feb 2008 16:47:08 GMT</pubDate>
   </item>
   <item>
    <title>developing competence - a four stage model</title>
    <link>http://www.customer-service-training-helper.com/developing-competence.html</link>
    <description>developing competence</description>
    <pubDate>Thu, 14 Feb 2008 16:36:27 GMT</pubDate>
   </item>
   <item>
    <title>information about learning styles and how people learn</title>
    <link>http://www.customer-service-training-helper.com/learning-styles.html</link>
    <description>learning styles, strainghtforward information about the different methods of training methodology and how people learn</description>
    <pubDate>Thu, 14 Feb 2008 16:33:14 GMT</pubDate>
   </item>
   <item>
    <title>contact us</title>
    <link>http://www.customer-service-training-helper.com/contact-us.html</link>
    <description>contact us</description>
    <pubDate>Thu, 14 Feb 2008 15:08:19 GMT</pubDate>
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